Shipping and delivery

On this page you will find all the information regarding shipping methods, times, and costs for shipping and delivery of purchases made on the Carlo Esposito Pelletteria website (Enjoy Italia s.r.l.).

Shipping in Italy

Shipments within Italy are handled via express courier. Delivery generally takes place within 24–48 hours after the order is dispatched, except for any delays caused by the courier, high-volume periods, or circumstances beyond the seller's control.

International shipping

Shipments to Europe and the Americas are handled via international delivery services. Estimated delivery times are generally around 7 business days, except for potential delays related to transport, customs clearance procedures, or causes beyond the seller's control.

Customs duties and taxes

For shipments to non-EU countries, customs duties, taxes, clearance charges, or other fees mandated by the destination country's regulations may apply. These charges are the responsibility of the recipient, unless stated otherwise.

Delivery inspection

Upon delivery, the customer is invited to check the integrity of the packaging. If there are visible signs of damage or tampering, we advise reporting them to the courier immediately and contacting customer support as soon as possible.

Failed delivery

In the event of a failed delivery due to recipient absence, an incorrect address, or other circumstances attributable to the customer, additional redelivery costs may be applied.

For any questions regarding the status of your shipment or for assistance with your order, feel free to contact our customer support team:

Last updated: 05/10/2026

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